Privacy Policy

Updated 3 Jun 2026 · Controller: Ondřej Kliment (Ondys), hello@trypup.life

Trypup works fully without an account — in that case all data stays on your device only. Optionally you can create an account, which enables cloud backup of your saved progress and syncing across devices. We process only the data necessary to provide the service.

What data we process

Always (locally on your device)

• Location (GPS) — measuring walk route and distance + anti-cheat. Processed ephemerally, does not leave the device. Optional.
• Motion sensors — verifying the walk is real. Local, not persisted.
• Notifications — locally scheduled care reminders. Optional.
• Photos / camera — optional dog photo. Local only.
• Apple Health / Google Fit — optional write of a completed walk. We only write, we don't read.
• Game state (dog name, breed, stats, progress) — local storage.
• Analytics — optional, measured on-device only and requires your consent. We do not send it to a server.

Only if you create an account

• Email address — for sign-in and account management.
• User identifier (account ID) — a technical identifier assigned by the authentication provider.
• Saved-progress backup (dog, training, daily progress, purchased features) — stored in the cloud so it can be restored on another device.

Your password is stored only in secure (hashed) form by the authentication provider; we have no access to it.

Purposes and legal basis (GDPR Art. 6)

• Account and cloud backup — performance of a contract (Art. 6(1)(b)).
• Walk measurement (GPS) — a feature you explicitly request (Art. 6(1)(b)); processing is local.
• On-device analytics — your consent (Art. 6(1)(a)), which you can withdraw at any time.

Processors and data location

For the account and cloud backup we use Google (Firebase — Authentication and Firestore) as a processor, under the Firebase Data Processing and Security Terms. The backup (Firestore) is stored in EU data centers (region europe / eur3). The Authentication service may process part of the data outside the EU; such transfers are covered by Standard Contractual Clauses (SCCs) approved by the European Commission.

Data sharing

We do not sell or share your data with third parties for their own purposes. Google acts as our processor (on our instructions), not as an independent recipient. Shelters listed in the app are just links to public websites.

Retention

Local data stays on your device until you delete the app or reset it. We keep the cloud backup for the lifetime of your account; once you delete your account, we remove it.

Your rights (GDPR)

You have the right to access, rectification, erasure, restriction, portability and objection. You can delete your account and cloud backup directly in the app (Account → Delete account). If you have uninstalled the app, email hello@trypup.life and we will delete your data. You can withdraw analytics consent anytime in settings.

You also have the right to lodge a complaint with a supervisory authority — in the Czech Republic the Office for Personal Data Protection (ÚOOÚ), uoou.gov.cz.

Children

The app is intended for adults considering getting a dog. It is not directed at children, and we do not knowingly collect data from anyone under 16.

Changes to this policy

We will announce material changes in the app and here. When we add social sign-in (Apple/Google) we will list those providers as processors.